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FAQ

What brand of shirts do you print on?

We print on American Apparel and Anvil for our 100% cotton shirts as well as Next Level Apparel for our tri-blend shirts.

What size shirt should I order? 

Refer to the sizing chart and any additional sizing details provided on the relevant product page in our online shop.
 

What forms of payment do you accept? 

All items at 3nil are sold in AUD. PayPal will automatically convert it to your local currency at checkout.

Do I need a PayPal account?

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.

How secure is this store? 

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

3nil does indeed. Please email us to request wholesale pricing.

What is your exchange / return policy?

All 3nil shirts are thoroughly checked for correct sizing and defects before being packed for shipping. If your product is defective, we are happy to provide an exchange.

Unfortunately, we do not offer refunds or exchanges for sizing. If you have further questions please contact us.

How long will my delivery take to arrive?

Australian orders are typically delivered within 5-10 business days. International orders are typically delivered within 3-5 weeks, depending upon the destination and customs processing.

Please note that delivery of orders paid via PayPal eCheck will take an additional 4 to 9 business days to allow for the eCheck transfer period.

 

Can I track my order?

All 3nil products are shipped via standard Air Mail. Unfortunately there is no tracking with this service.

How much does shipping cost?

Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".

Do you ship internationally?

Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.